Applies profound product/ service knowledge to develop and maintain an attractive and compliant value proposition and delivery excellence for customers. Develops, manages, harmonizes and phases out the customer processes of products and services, as well as everyday customer sales.
Applies profound product/ service knowledge to develop and maintain an attractive and compliant value proposition and delivery excellence for customers.
Develops, manages, harmonizes and phases out the customer processes of products and services, as well as everyday customer sales.
Deals with the most urgent incidents and improvement needs.
Proposes and implements structural improvements to work processes, following improvement needs flagged up from within the touch point.
Uses his/her technical expertise and experience to contribute to all sprint events (planning, refinements, retrospectives, demos)
Keeps track of and analyses market and competition developments (in cost price, market price, market share, legislation and regulations, technological developments, distribution methods and other areas).
Masters the fundamentals of multiple core capabilities of CUSTOMER JOURNEY, i.e. Customer Experience & Journey optimization, Products and Services, Channel and/or Segment Optimization and Business to IT Delivery
I can perform tasks independently based on experience, but I am struggling with solving issues concerning complex questions.
Needs (classroom) training and continuous feedback to mature in multiple capabilities and Digital domains.
The job level for typically 2-5 years of experience
Minimum of 2 years of banking experience, other related project work experience, or demonstration of high level of understanding of the banking industry
Minimum of 2 years of experience gathering requirements and translating into user requirements, data engineering, data science, or software engineering experience
Background in engineering, technology, or UX preferred
Experience as a Business Analyst with banking software products
Strong knowledge of software development lifecycle
Experience in Agile methodologies
Strong negotiation and leadership skills
Excellent communication and presentation skills with a high degree of comfort in speaking with senior leaders
Must be a strong collaborator, team player, and individual contributor
Strong analytical and quantitative skills
Demonstrated ability to think both strategically and tactically
Brings a high-energy and passionate outlook to the job and can influence those around them
Able to build a sense of trust and rapport that creates a comfortable & effective workplace
Passion for innovation and "can do" attitude
Location
Karachi, Lahore
Work Type
On-site
Schedule
full-time, contract
Status
Active Hiring